Introduction

This Cookie Policy explains how XysBalance ("we," "our," or "us") uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites recognize your device and store information about your preferences or actions.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

Examples: Session cookies, security cookies, cookie consent preferences

2. Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use.

Examples: Language preferences, region settings, interface customization

3. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Examples: Google Analytics cookies, page visit tracking, user behavior analysis

4. Marketing Cookies

These cookies track your browsing activity to deliver advertisements that are relevant to you and your interests. They may be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Examples: Retargeting cookies, advertising network cookies

How We Use Cookies

We use cookies for various purposes, including:

  • Essential Website Functions: To enable core functionality like consultation request forms and secure areas
  • Performance Monitoring: To analyze website performance and identify areas for improvement
  • User Experience: To remember your preferences and provide a personalized experience
  • Analytics: To understand visitor behavior and improve our content and services
  • Marketing: To deliver relevant educational content and information about our services

Google Consent Mode v2

We implement Google Consent Mode v2 to respect your cookie preferences while still allowing us to gather essential analytics data. This technology:

  • Adjusts how Google tags behave based on your consent choices
  • Allows for privacy-focused measurement when consent is not granted
  • Ensures compliance with privacy regulations
  • Provides aggregate, anonymized data for website improvement

Third-Party Cookies

Some cookies on our website are placed by third-party service providers. We may use the following third-party services:

  • Google Analytics: For website analytics and performance monitoring
  • Social Media Platforms: To enable social sharing functionality
  • Communication Tools: For chat support or consultation scheduling

These third parties may use cookies to collect information about your online activities across different websites. Please refer to their respective privacy policies for more information.

Cookie Duration

Cookies may be either:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

Managing Your Cookie Preferences

You have several options to manage or delete cookies:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Customize your cookie preferences by category
  • Reject non-essential cookies

You can change your preferences at any time by clicking the cookie settings option in our website footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each browsing session
  • Set exceptions for specific websites

Please note that blocking or deleting cookies may affect your experience on our website and limit certain functionality.

Opt-Out Tools

For specific types of cookies, you can use opt-out tools:

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature. Our website currently does not respond to DNT signals, but we respect your cookie preferences as indicated through our cookie consent banner.

Impact of Disabling Cookies

If you choose to disable or reject cookies, please note that:

  • Some parts of our website may not function properly
  • Your preferences may not be saved
  • You may need to manually adjust settings each time you visit
  • Some features may not be available

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Please check this page periodically for updates. The "Last updated" date at the top indicates when the policy was last revised.

Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

XysBalance

Jl. Gatot Subroto No. 55, Cirebon 45131, Indonesia

Phone: +62 231 847 392

Email: [email protected]